66 Audio strives to provide excellent service and makes its best effort to meet the timing commitments detailed in this policy.
Please thoroughly review this so that you know what to expect regarding receipt of your order with us.
We ship to all 50 United States. We are able to ship to APO/military addresses but weight restrictions may apply.
We also ship worldwide via discounted Globegistics/USPS services, most of which are trackable once tracking information is live in the carrier system. Please note that any local customs duties, VAT import fees and/or local carrier processing fees are not included in the final purchase price and are the sole responsibility of the customer.
We will post tracking numbers to your order at the time of shipment or as soon as they are available via email.
If your order is processing and you need to change the shipment address, a redirect fee of $17 may apply.
If you elect to refuse the delivery of the items you ordered from 66 Audio, LLC a 20% restocking fee plus original shipping charges will be billed to the card on file.
You have 21 calendar days to return an item from the date you received it. Please ensure that the item you're returning is repackaged with all the accessories that were included when you received it. All return items will be charged a 15% re-stocking fee, unless the item is defective and has an authorized RMA number.
Free shipping is available on orders over $49 to any address in the United States.
Free shipping does not apply to orders shipping to APO/military addresses or on any international orders.
You may select from faster shipping methods during checkout.
Orders placed with free shipping are processed between 1-2 business days after order placement.
You are responsible for choosing the appropriate shipping method in determining the timing of your delivery. For guaranteed delivery by a specific date, you may need to choose an expedited shipping method.
If you have any questions about the timing of your shipment, please contact us prior to placing your order.
In general, shipping carrier estimates are best effort and not guaranteed.
Orders placed with express service selected (USPS, Priority Mail, Priority Express, etc.) before 3PM Pacific Time will ship same business day; those placed on Saturday or Sunday will ship next business day.
Please note that all shipping windows refer specifically to business days, not calendar days.
Please report damaged, missing, defective or malfunctioning merchandise immediately and no later than 5 business days after delivery.